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WhatsApp Business Messaging

Official WhatsApp Business Cloud API for Odoo: send approved templates from any document, bulk send with a queue, shared inbox with replies, delivery status, automation rules and opt-out.

$25.98 USD
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WhatsApp Business Messaging
What's included

Key features

1

Official WhatsApp Cloud API

Connect your WhatsApp Business number with Meta's Cloud API, test the connection and receive webhooks with signature checking.

2

Templates from any document

Invoices, orders, contacts or any model: variables filled from record fields, text, image or PDF-report headers and buttons.

3

Sync and submit to Meta

Import your approved templates from Meta or submit new ones for approval and follow their status.

4

Send, bulk send and queue

Send from the Action menu with a live preview; bulk sends go through a queue that respects your messages-per-minute limit.

5

Shared inbox

Customer replies land in one inbox, linked to the contact, assigned round-robin to your team, with free replies inside the 24-hour window.

6

Delivery tracking and retry

Sent, delivered, read or failed for every message, the reason of failures and one-click retry.

7

Automation rules

Send WhatsApp automatically when an invoice is posted, an order confirmed or any condition you set in Odoo Automation Rules.

8

Opt-out and chatter log

Customers who answer STOP are never messaged again, and every message is logged in the chatter of its document.

Inside the module

Screenshots

Real screens from WhatsApp Business Messaging — click any image to see it full size.

Step 1

Shared inbox

Every customer number gets one conversation, linked to the contact and assigned to your team, with unread counters.

Shared inbox
Step 2

Conversation and reply

Read the whole thread with delivery status and answer freely within 24 hours of the customer's last message.

Conversation and reply
Step 3

Templates with variables

Fill template variables from any field, attach the invoice PDF as header and add Pay Online or Call buttons; submit to Meta and track approval.

Templates with variables
Step 4

Delivery statistics

Sent, delivered, read and failed messages day by day and per template.

Delivery statistics
Common questions

Questions aboutthis module.

Something else? Ask our team.

This build is for Odoo 18. Need it for another version? Contact us and we will let you know when it is available.

Yes. Every purchase includes free deployment — after payment our team installs and sets up the module on your Odoo.

It builds on these Odoo apps: mail, phone_validation.

Not sure it's theright fit?

Book a free consultation and we'll help you pick the right modules for your workflow.